Contents
1. Processing customer documents
This notice describes the scope of processing customer documents. The parties’ specific duties, instructions and applicable safeguards are set out in their data processing agreement. Viewing this page does not itself enter into that agreement.
2. Scope, duration and data
Scope: processing customer PDFs, recipients and signing workflows. Individuals may include representatives, employees and people named in documents. The customer must specify categories of data, any sensitive data, purposes, duration and agreed retention.
3. Instructions and assistance
The data processing agreement covers documented instructions, confidentiality, permissions, individual requests, incident cooperation, review, and return or erasure of data. The scope and retention for custom document management and archiving workflows are agreed separately.
4. Subprocessors and transfers
The privacy notice provides information about hosting, email providers and external resources. The customer agreement governs the conditions for processors involved and the necessary safeguards for international transfers.